Privacy Policy for zeichen.haus

Last updated: 24.11.2025

We are committed to protecting your personal data. We process your data in accordance with:

EU Regulation (EU) 2016/679 – GDPR,
Italian Legislative Decree 196/2003 (Codice della Privacy),
Legislative Decree 101/2018, which adapts Italian law to the GDPR.

This Privacy Policy explains how we process personal data on our website zeichen.haus.

1. Controller

zeichen.haus S.A.S

Vicolo Streunturn 3a,
39049 Vipiteno (BZ) ITALIA

+39 333 77 86460
make@zeichen.haus

The controller is defined according to Art. 4(7) GDPR.

2. Processing of Personal Data

We only collect personal data when you voluntarily provide it to us — for example, by submitting our contact form.

2.1. Data collected via the contact form

First name
Last name
Email address
Message

This information is used solely to respond to your inquiry.

2.2. Automatically collected technical data

When you visit our website, technical data may be automatically recorded:

IP address (anonymized when possible)
Browser type and version
Operating system
Pages visited and duration
Date and time of access

This data is required to ensure the technical operation and security of our website.

2.3. Third-party services

Google Analytics

Used to analyze website usage. Data is processed in a pseudonymized manner. IP addresses are anonymized.

Google Fonts

Used to display web fonts. Your IP address may be transmitted to Google when loading the fonts.

YouTube

Used to embed videos. When a video is played, cookies may be set by YouTube.

Instagram

Used to display embedded social media content. Interacting with the embedded content may result in data processing by Instagram.

Please refer to the privacy policies of these providers for further details.

3. Purposes of Data Processing

We process personal data for the following purposes:

Responding to inquiries submitted via the contact form
Operating and improving our website
Analytics and performance monitoring
Displaying embedded media and third-party content
Fulfilling legal obligations
Detecting misuse or security issues

We do not use your data for marketing purposes without your explicit consent.

4. Legal Bases

We process personal data based on:

Art. 6 GDPR
Art. 13 GDPR
Italian Legislative Decree 196/2003
Legislative Decree 101/2018

5. Storage Period

We retain personal data only as long as necessary for the respective processing purposes.

Contact form data: until your inquiry has been fully processed
Analytics data: according to Google Analytics settings
Server log files: typically retained for a few weeks

6. Your Rights

You have the right to:

Access your personal data
Request correction
Request deletion
Restrict processing
Data portability
Withdraw consent at any time
Object to processing

If you believe your data is being processed unlawfully, you may lodge a complaint with the relevant supervisory authority.

7. Contact

If you have questions regarding data protection or would like to exercise your rights, feel free to contact us: